The Biotech & Healthcare IT Blog

Monday, November 08, 2004

Txt msg helps docs save £££££

Txt msg helps docs save £££££: "PATIENTS are finally getting the message about missed doctors' appointments - thanks to a new system that reminds them by text.

Around nine million GP appointments were missed across the country last year. Doctors say it cost the NHS �162million, at �18 per appointment.

But three Islington surgeries are piloting a national scheme where patients are reminded of appointments by text. And early figures suggest the number of people not turning up has plummeted.

At Goodinge Health Centre, off North Road, Holloway, 700 text messages have been sent since the trial began on September 27.

Missed appointments have fallen by 14 per cent - particularly impressive considering the surgery only has mobile phone numbers for one in seven patients at the moment."


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