The Biotech & Healthcare IT Blog

Wednesday, October 13, 2004

Don't Ask: Doctors say e-mail can be a headache

Don't Ask: Doctors say e-mail can be a headache: "The communication started innocently enough, Fred Kahl said.
Kahl, a cardiologist at Wake Forest University Baptist Medical Center, was contacted through e-mail by a patient who needed brief medical information, he said. The e-mail rapidly led to more and more online requests from the patient, until Kahl finally had enough.
'If you have a complicated situation, then e-mail is not the way to do it,' Kahl said.
Constant online requests for medical help is just one of the problems doctors can face when communicating with patients through e-mail, health-care experts and doctors said yesterday."


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